1 - ORDER PROCEDURE
Send us your inquiry by email (with code items, description size color, quantities), then we will send you back our approval and ask you to proceed to the first deposit payment
2 - PAYMENT METHOD
We accept payment by TT (Telegraphic Transfer) to our Bank. We request an advance payment of 50 % of the total amount of the invoice prior to beginning production of the order, with the balance being transferred at the time goods are ready to ship plus the shipping costs.
Please contact us for the bank information.
3 - MINIMUM ORDER
Minimum order for Sandals is 100 Pairs each models with variety of size, the variety of color maximal 4 colors. Orders which not respect these minimum quantities will not be taken in consideration (just few exception), or will be considerate as sample order.
The total amount of the order must be heigher than USD 1,000.
4 - DISCOUNTS
Sandallover offers special discounts:
- For more than USD 5,000 order : 5% reduction.
- For more than USD 10,000 USD order : 10% reduction.
5 - QUALITY CONTROL & PACKAGING
We are selling this sandal thrue all over the world our main customer was European, specially Italian Market that has stricted criteria of Foot ware quality. Our company since year 1998 estiblished in bali and we are perfectly aware of habits and customs practised in this part of the world.
6 - SAMPLE ORDERS
We allow sample orders. Due to the high samples demand, we will charge every sample in Our Sample Price that you can see from our Pricelist.
7 - SHIPPING
Shipment could be arranged through air and sea freight CARGO, even DHL, UPS, FEDEX, TNT as requested.
SEA CARGO :
Two alternatives are possible :
FCL (Full Container Load) :
That means that buyers will pay for a fix price for a 20 or 40 foot container, whatever he will put inside.
He can ship the goods whenever he wants, and like that synchronise with he production schedule.
LCL (Less than Container Load)
Thant means that the buyer cannot fill a full contanier, in this case, the shipping company charge per cubic meter.
The container will only be ship, when the container will be full, with other cargo's customers.
AIR CARGO :
Cargo Shipment
If the products has a high value, light weight and small size, and if you has to be fast, AIR CARGO is a good solution .
The buyer pay per kgs or per volumetric kgs. (depends wich one is the heaviest). Minimum 45 kilos.
Fast Shipment :
If your shipment is very urgent, you can use some express courier services like FedEX, DHL or UPS. This is the fastest way to ship goods, door-to-door, but is quiet expensive. It's also the solution we generally use for sample order.
8 - TIME PRODUCTION
Normally our standard production time is one month depend on quantity.
For less order, the standard production time is one 3 weeks maximum.
This depends on the items ordered, the quantity ordered, the date, …
9 - TAXES
Every country imposes its own taxes, duties and other administrative fees.
Customers are encouraged to contact their local postal service or customs bureau to inquire about possible import taxes.
Frombali.com is not responsible for duties or taxes charged by the local government.
10 - CANCEL AN ORDER AND REFUND
When the first deposit is made, no cancellation is possible.
After packaging, we will send you by email the balance and shipping cost to pay. Starting from the day we will request the second and final payment, all orders not paid within 3 weeks will be automaticly cancelled without any refounds possible.
11 - CUSTOM ORDERS
Everything is possible!
Contact us for more personal requests, we will answer in less than 48 hours.
Let go your imagination in order to create something really special.
We have access to some of the most powerful creative sandalmaker.
If you are interested in developing a new product or an adaptation of an existing one, please contact us and we will help make it happen.
Feedback
Please tell us what you think about our website, company, products, or services. If you provide us with your contact information, we will be able to reach you in case we have any questions.
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